Have Technical Questions? We got you covered!

Kindly check our Support Page for FAQ’s or simply ask a question on the Chat box on the lower right portion of the screen.

Still cant find the answer to your query? Send Us a Ticket 

To submit ticket, kindly Visit the Support Page at the main menu, then click the Submit Ticket at the upper right side of the screen to send us a query. We will get back to you as soon as we are available.

Stay connected with UWS

Before submitting the tickets please make sure you have following point checked:

 

  1. Documentation: Start by referring to the official documentation for the Ultimate WP SMS plugin. It provides comprehensive information on installation, setup, configuration, and usage of the plugin. Check if your question or issue is addressed in the documentation. Check our knowledge base
  2. Updates and Compatibility: Ensure that you have the latest version of the Ultimate WP SMS plugin installed on your WordPress website. Outdated versions may have compatibility issues or bugs that have been resolved in newer releases. Check if there are any updates available and perform the update if necessary.
  3. Troubleshooting: If you encounter any issues with the plugin, try disabling other plugins or themes temporarily to check for conflicts. Sometimes, conflicts with other plugins or themes can cause unexpected behavior. By selectively disabling plugins or switching to a default theme, you can identify if any conflicts are affecting the Ultimate WP SMS plugin.