Have Technical Questions? We got you covered!
Use our Chatbox (at the lower right corner of the screen) or check our Support page for answers to most questions.
Have Technical Questions? We got you covered!
To Create a Support Ticket (Go to our Support Page and click “Submit Ticket” from the menu).
Before submitting the tickets please make sure you have following point checked:
- Documentation: Start by referring to the official documentation for the Ultimate WP SMS plugin. It provides comprehensive information on installation, setup, configuration, and usage of the plugin. Check if your question or issue is addressed in the documentation. Check our Support Page.
- Updates and Compatibility: Ensure that you have the latest version of the Ultimate WP SMS plugin installed on your WordPress website. Outdated versions may have compatibility issues or bugs that have been resolved in newer releases. Check if there are any updates available and perform the update if necessary.
- Troubleshooting: If you encounter any issues with the plugin, try disabling other plugins or themes temporarily to check for conflicts. Sometimes, conflicts with other plugins or themes can cause unexpected behavior. By selectively disabling plugins or switching to a default theme, you can identify if any conflicts are affecting the Ultimate WP SMS plugin.