Pre-Purchase Questions?

Have questions about Ultimate WP SMS before making a purchase? We’re here to help! Simply drop us an email at support@ultimatewpsms.com and our dedicated team will gladly assist you. Whether you need clarification on features, pricing, or any other pre-sale inquiries, we’re committed to providing prompt and informative responses. Your satisfaction is our priority, and we look forward to helping you make an informed decision about Ultimate WP SMS. Contact us today and let’s start the conversation!

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Support Ticket (Existing Subscribers)

Have technical questions about Ultimate WP SMS? We’ve got you covered! Reach out to the developer or the support team behind the Ultimate WP SMS plugin. Simply Submit a Ticket and our knowledgeable support team will assist you promptly. Be sure to provide detailed information about the problem you’re facing, including any error messages or screenshots, to help them understand and troubleshoot the issue more effectively. We understand the importance of resolving any technical issues or concerns you may have, and we’re committed to providing reliable and efficient support. 

Please check our Knowledge Base first or using our Chatbox to find answers. If you still doesn’t able to find the Answer of your queries. Please contact us by submitting a ticket, to do this, simply click the Knowledge Base page and press the Submit Ticket at the upper right portion of the screen. 


Before submitting the tickets please make sure you have following point checked:

 

  1. Documentation: Start by referring to the official documentation for the Ultimate WP SMS plugin. It provides comprehensive information on installation, setup, configuration, and usage of the plugin. Check if your question or issue is addressed in the documentation. Check our knowledge base
  2. Updates and Compatibility: Ensure that you have the latest version of the Ultimate WP SMS plugin installed on your WordPress website. Outdated versions may have compatibility issues or bugs that have been resolved in newer releases. Check if there are any updates available and perform the update if necessary.
  3. Troubleshooting: If you encounter any issues with the plugin, try disabling other plugins or themes temporarily to check for conflicts. Sometimes, conflicts with other plugins or themes can cause unexpected behavior. By selectively disabling plugins or switching to a default theme, you can identify if any conflicts are affecting the Ultimate WP SMS plugin.