Have Technical Questions? We got you covered!

Use our Chatbox for answer to most questions or check our Knowledge Base Page.

Knowledge Base

Have Technical Questions? We got you covered!

If your question isn’t covered in our knowledge base please fill out the form below or send us a support ticket via email through support@ultimatewpsms.com

Submit Ticket

Before submitting the tickets please make sure you have following point checked:

  1. Documentation: Start by referring to the official documentation for the Ultimate WP SMS plugin. It provides comprehensive information on installation, setup, configuration, and usage of the plugin. Check if your question or issue is addressed in the documentation. Check our Knowledge Base Page.
  2. Updates and Compatibility: Ensure that you have the latest version of the Ultimate WP SMS plugin installed on your WordPress website. Outdated versions may have compatibility issues or bugs that have been resolved in newer releases. Check if there are any updates available and perform the update if necessary.
  3. Troubleshooting: If you encounter any issues with the plugin, try disabling other plugins or themes temporarily to check for conflicts. Sometimes, conflicts with other plugins or themes can cause unexpected behavior. By selectively disabling plugins or switching to a default theme, you can identify if any conflicts are affecting the Ultimate WP SMS plugin.